Shipping & Returns
Orders are shipped via USPS. Please note that transit timelines do not include the day of shipment.
We will send an email with a tracking number to the address you provide to let you know when your products or gifts have been shipped.
Please email us at firstname.lastname@example.org
If something is wrong with your order, we want to know.
Please send us an email at email@example.com for a return authorization. Please include your name or the name of the recipient, the order number and date of purchase (both can be found on the Sales Receipt/Packing List enclosed in the box). We will get back to you with instructions on how to complete the return or exchange.
Dr. Nice's Natural Products are considered a personal hygiene item, and cannot be returned unless they are new, unopened, unused, and in the original packaging.
UNOPENED items in NEW condition may be returned within 15 days of receipt for a full refund of the item purchase price only. Of course we will gladly pay return shipping costs if the return is a result of our error.
Wholesale returns are subject to a 25% restocking charge on UNOPENED items in NEW condition.
To maintain product integrity, we cannot accept returns after 15 days.