Shipping & Return Policies

Shipping & Return Policies

Shipping

Orders are shipped via FEDEx and USPS Monday – Friday, excluding holidays, and may take up to 7 business days depending on proximity to Maryland. Please note that transit timelines do not include the day of shipment.

Shipping Rates: Overnight (FedEx): $39.95; 2-3 Day (USPS): $9.95; 3-5 Day (USPS): $4.95 Orders received after Noon Eastern Time will be sent the following business day. 

We will send an email with a tracking number to the address you provide to let you know when your products or gifts have been shipped.

Alaska, Hawaii and non-continental U.S. Territory: Contact us at  orders@drniceproducts.com before placing order.

P.O. boxes, APO, DPO and FPO: Contact us at   orders@drniceproducts.com  before placing order.

Security

We use Secure Sockets Layer technology to protect all your sensitive ordering information (credit card number, phone numbers, etc.). All information is transferred in encrypted format.

International Orders

Please email us at  orders@drniceproducts.com

Return/Exchange Policy

If something is wrong with your order, we want to know.

Please send us an email at returns@drniceproducts.com for a return authorization. Please include your name or the name of the recipient, the order number and date of purchase (both can be found on the Sales Receipt/Packing List enclosed in the box). We will get back to you with instructions on how to complete the return or exchange.

Dr. Nice’s Natural Products are considered a personal hygiene item, and cannot be returned unless they are new, unopened, unused, and in the original packaging.

UNOPENED items in NEW condition may be returned within 15 days of receipt for a full refund of the item purchase price only. Of course we will gladly pay return shipping costs if the return is a result of our error.

Wholesale returns are subject to a 25% restocking charge on UNOPENED items in NEW condition.

To maintain product integrity, we cannot accept returns after 15 days.